Telehealth – If You Haven’t Tried It Yet, Here’s Why You Should Consider It
Let’s be honest. We have all been there. You wake up feeling unwell, but the thought of sitting in a crowded waiting room for hours makes you want to crawl...
Reviewed by Dr. faisal khan (MBBS, FRACGP, FAMAC) - Consult Now

Let’s be honest. We have all been there. You wake up feeling unwell, but the thought of sitting in a crowded waiting room for hours makes you want to crawl back under the covers. Or maybe you’re a busy parent juggling work and kids, and finding time for a doctor’s visit feels impossible.
Sound familiar? You’re not alone.
More Australians are discovering telehealth services as their go to solution for medical care. It’s not just about convenience anymore. It’s about getting quality health care when you need it, where you need it.
If you’ve never booked a telehealth consultation before, this guide will show you why more Australians are turning to online doctors for convenient care.
What Is Telehealth Really?
Telehealth is simple. You connect with a real doctor through a video call or phone consultation. No travel. No waiting room. No time off work.
Your doctor can see you, talk to you, and provide medical advice just like a face to face consult. They can write prescriptions, provide medical certificates, and even arrange follow-up care.
The difference? You get all this from your couch, your office, or anywhere with internet access.
How Does Telehealth Work?
The process is straightforward:
- Book your appointment online
- Join the video call at your scheduled time
- Talk to your doctor about your health concerns
- Receive your prescription or medical certificate digitally
- Pick up medications from your local pharmacy
Most telehealth services accept your Medicare card. This means you often pay the same as you would for a regular doctor visit.
Why Busy Professionals Choose Telehealth
Working full-time makes healthcare tricky. Taking time off for a GP visit means lost productivity, rescheduled meetings, and added stress.
Sarah, a marketing manager from Sydney, puts it perfectly: “I used to avoid seeing doctors because I couldn’t afford to leave work for hours. Now I book telehealth appointments during my lunch break.”
Benefits for Working Professionals
Flexible scheduling: Many telehealth services offer after-hours appointments. You can see a doctor at 7 PM or early morning before work starts.
No travel time: Skip the commute to the clinic. A 15-minute consultation stays a 15-minute consultation.
Prescription delivery: Electronic prescriptions go straight to your chosen pharmacy. Some services even offer home delivery.
Medical certificates: Need a sick note? Get it instantly without leaving your desk.
Want to skip the clinic and see a doctor from the comfort of your home? Book your telehealth appointment today it only takes a few minutes.
Perfect for Parents Managing Family Health
Parents know the struggle. Your child wakes up with a fever at 6 AM. The family GP doesn’t open until 9 AM. The emergency room means a four-hour wait with a sick child.
Telehealth changes this completely.
How Parents Use Telehealth Services
Early morning consultations: Many services start consultations at 7 AM. Perfect for checking on sick kids before school.
Avoid exposing others: Keep your unwell child at home. This helps reduce the spread of illness to other families.
Quick prescription refills: Running low on your child’s asthma medication? Get repeat prescriptions without a clinic visit.
Mental health support: Access counseling and mental health services for yourself or older children.
Lisa, a mother of three from Brisbane, shares: “Last month, my youngest had a rash. Within 20 minutes of booking online, we were talking to a pediatrician. She prescribed treatment, and we picked up the cream an hour later. No stress, no waiting room germs.”
Game-Changer for Rural and Remote Areas
Australians living in rural and remote areas face unique healthcare challenges. The nearest GP might be hours away. Specialists are even harder to reach.
Telehealth removes distance from the equation.
Rural Healthcare Solutions
No travel required: Save time, fuel, and overnight accommodation costs for medical appointments.
Regular check-ups: Maintain consistent care for chronic conditions without long trips to town.
Specialist access: Connect with specialists in major cities. Get expert advice without leaving your community.
Emergency support: Quick medical advice when your local clinic is closed.
Remote patient monitoring also helps manage ongoing health conditions. Your doctor can track your progress and adjust treatments without frequent visits.
Supporting Elderly Patients and Their Families
Getting older often means mobility becomes harder. Transport to medical appointments can be challenging, especially for regular check-ups.
Telehealth offers a practical solution.
Benefits for Elderly Care
Reduced mobility stress: No need to arrange transport or navigate busy medical centers.
Family involvement: Adult children can join consultations to help with care coordination.
Regular monitoring: Frequent check-ups become easier, improving overall health management.
Medication management: Electronic prescriptions help track and refill medications on time.
Digital health services often work with aged care providers. This creates better health outcomes for elderly patients.
Helping International Students Navigate Australian Healthcare
Moving to Australia means learning a new healthcare system. International students and visa holders often feel confused about where to go for medical help.
Telehealth simplifies this process.
Support for International Students
System navigation: Doctors can explain how Australian health services work during your consultation.
Quick medical certificates: Essential for university or work requirements.
Mental health support: Adjusting to life in a new country can be stressful. Easy access to counseling helps.
Prescription guidance: Understanding Australian medications and pharmacy systems.
Many international students use telehealth for UTI treatment, contraception advice, and general health questions. The service feels less intimidating than walking into an unfamiliar clinic.
Read More: https://telehealthdr.com.au/medical-certificate-for-school
Tech-Savvy Young Adults Love the Convenience
University students and young adults grew up with technology. Online healthcare feels natural to them.
They use telehealth for various needs:
Sexual health consultations: Private, comfortable discussions about contraception and STI testing.
Mental health support: Easy access to counseling without stigma or long waiting lists.
Skin conditions: Quick dermatology advice for acne or unusual skin changes.
General health questions: Fast answers about symptoms or health concerns.
The convenience matches their lifestyle. Book an appointment between classes, during work breaks, or late at night.
When Telehealth Works Best
Telehealth excels for many health situations:
Common Telehealth Consultations
- Cold and flu symptoms
- Skin rashes and minor skin conditions
- Mental health consultations
- Prescription refills
- Medical certificates
- UTI symptoms
- Contraception advice
- General health questions
- Follow-up consultations
- Chronic disease management
Situations Requiring Face-to-Face Care
Some health issues still need physical examinations:
- Severe injuries requiring immediate attention
- Complex diagnostic procedures
- Physical therapy assessments
- Some specialized tests
- Emergency medical situations
Your telehealth doctor will tell you if you need in person care. They often help coordinate this referral process.
Real Cost Benefits of Telehealth
Healthcare costs add up quickly. Telehealth often provides better value than traditional consultations.
Money Saving Advantages
Medicare coverage: Most telehealth consultations are covered by Medicare, just like regular GP visits.
No transport costs: Save money on fuel, parking, and public transport.
Reduced time off work: Minimize lost income from medical appointments.
Faster prescription access: Electronic prescriptions speed up the process, reducing multiple trips.
Preventive care: Early intervention through easy access can prevent more expensive health problems.
Quality of Care: What to Expect
Many people worry about telehealth quality compared to face to face consults. Research shows telehealth delivers excellent healthcare outcomes for appropriate conditions.
Quality Assurance in Telehealth
Qualified doctors: All telehealth doctors are fully qualified Australian medical practitioners.
Comprehensive consultations: Doctors spend adequate time understanding your symptoms and concerns.
Proper follow-up: Care coordination continues after your consultation.
Medical records: Your consultation notes integrate with your regular healthcare records.
Prescription accuracy: Electronic prescriptions reduce errors and improve medication safety.
Getting Started with Telehealth
Ready to try telehealth? The process is simpler than you might think.
Step-by-Step Guide
- Choose a telehealth service: Look for services that accept Medicare and have good reviews.
- Create your account: Basic information and Medicare details are usually all you need.
- Book your appointment: Many services offer same day or next day availability.
- Prepare for your consultation: Have your Medicare card ready and write down your symptoms.
- Join your appointment: Most services send a link via email or SMS.
- Follow up as needed: Your doctor may schedule follow up care or provide referrals.
Technical Requirements
You don’t need fancy equipment:
- Smartphone, tablet, or computer with camera
- Stable internet connection
- Quiet, private space for your consultation
- Medicare card and ID
Common Concerns About Telehealth
Let’s address the most frequent worries people have:
“Is it really as good as seeing a doctor in person?”
For many conditions, yes. Doctors can assess symptoms, provide diagnoses, and create treatment plans effectively through video consultations. When physical examination is needed, your telehealth doctor will recommend in person care.
“What if I have technical problems?”
Most telehealth services offer technical support. Phone consultations are also available if video calls don’t work.
“Will my regular doctor know about my telehealth visit?”
With your permission, telehealth doctors can share consultation notes with your regular GP. This ensures continuity of care.
“Is my privacy protected?”
Yes. Telehealth services follow strict privacy laws. Your medical information remains confidential and secure.
The Future of Healthcare is Here
Telehealth isn’t going anywhere. The COVID-19 pandemic accelerated adoption, but the benefits keep people using these services long term.
More specialists are offering telehealth consultations. Mental health services have expanded significantly. Chronic disease management through remote patient monitoring continues growing.
This means better access to healthcare for everyone, regardless of location or lifestyle.
Summary:
Telehealth transforms how we access medical care. It saves time, reduces costs, and provides quality healthcare when you need it most.
Whether you’re a busy professional, parent managing family health, or someone living in a remote area, telehealth offers practical solutions to common healthcare challenges.
The technology is simple. The doctors are qualified. The convenience is unmatched.
You don’t have to choose between your health and your schedule anymore. Telehealth gives you both.
Ready to experience how easy and effective telehealth really is? Connect with an Australian doctor online today and get the care you need fast and stress free
Frequently Asked Questions
How much does a telehealth consultation cost?
Most telehealth consultations are bulk-billed through Medicare, meaning no out-of-pocket cost. Some services charge a small fee, typically $20-50.
Can I get prescriptions through telehealth?
Yes. Doctors can prescribe most medications electronically. You’ll receive your prescription at your chosen pharmacy.
What if I need urgent medical care?
For life threatening emergencies, call 000. For urgent but non-emergency care, many telehealth services offer same day appointments.
Can children use telehealth?
Yes. Parents can book telehealth appointments for their children. The parent usually needs to be present during the consultation.
Is telehealth available after hours?
Many services offer extended hours, including evenings and weekends. Some provide 24/7 access.
What if my internet connection is poor?
Most services offer phone consultations as an alternative to video calls.