Home > Online Medical Certificate
Request same day sick certificate online for work, schools or universities approved by an AHPRA-registered doctor in Australia.
Get a multi-day medical certificate online through a telehealth consultation with an Australian-registered GP. Please note, our certificates cover up to a maximum of 3 days we do not issue certificates exceeding this duration.
A sick certificate (also known as a medical certificate) is an official document provided by a qualified healthcare professional that verifies a patient is unwell and unable to work for a specified period. These medical certificates are recognized legal documents in Australia that serve as proof to employers that an absence from work is legitimate and medically necessary.
Under the Fair Work Act 2009, employees are entitled to take paid sick leave (personal/carer's leave) when they're unfit for work due to personal illness or injury. Employers have the right to request evidence that would satisfy a reasonable person – which is where sick certificates come in.
In Australia, the National Employment Standards (NES) establish the minimum entitlements for employees, including sick leave provisions. According to these standards, an employer can request evidence to substantiate the reason for taking sick leave, regardless of the length of absence.
A properly issued sick certificate must include several key components to be legally valid:
At Telehealth Dr, our sick certificates are legally compliant, secure, and hassle-free. Issued by registered Australian doctors via telehealth, these medical certificates are fully accepted by employers nationwide, ensuring peace of mind and reliability when you need it most.
Generally, you'll need a sick certificate in these situations:
We recommend checking your employment contract or speaking directly with your HR department to understand exactly what documentation you need and when. Being prepared reduces stress and ensures compliance with workplace policies.
TelehealthDr offers a convenient and legitimate way to obtain sick certificates online. Getting a sick certificate through our telehealth service eliminates the need to leave your home when you're feeling unwell.
Our telehealth platform connects you with real Australian doctors who are fully qualified to assess your condition. The entire process happens virtually, allowing you to receive the care you need from the comfort of your home.
At TelehealthDr, we've designed our process to be as straightforward as possible for patients:
Visit our secure online portal and select an appointment time that works for you.
Connect with one of our qualified Australian doctors via video call. They'll discuss your symptoms, assess your condition, and determine an appropriate recovery period.
If medically appropriate, your doctor will issue a sick certificate that's emailed directly to you after the consultation. The certificate contains all legally required information and can be forwarded to your employer immediately.
We understand that timely documentation is important. Most patients receive their sick certificate within minutes of completing their consultation. Our doctors prioritize getting your documentation to you promptly.
As soon as your consultation concludes and the doctor determines you require time off, they'll generate your certificate and send it directly to your email. The whole process – from booking to certificate delivery – can often be completed in under an hour.
TelehealthDr's platform works seamlessly across virtually any device, making it accessible regardless of your technology preferences:
The experience is user-friendly, and our system automatically adjusts to your screen size, making it easy to navigate even when you're not feeling your best. All you need is a device with a camera, microphone, and internet connection.
TelehealthDr's online sick certificate service offers numerous advantages over the traditional process of visiting a clinic in person.
The traditional process of getting a sick certificate can be challenging, especially when you're already feeling unwell:
With TelehealthDr's online certificates, all of these challenges are eliminated. You can stay in the comfort of your home, avoid exposing others to your illness, and get the documentation you need without additional stress.
Time efficiency is one of the most significant benefits of using TelehealthDr's service. For an in-person certificate, you might spend:
That's 1-2 hours of your day gone.
There's no need to physically visit a doctor when you're sick to "prove" you're sick. With TelehealthDr, you can access medical care from wherever you're most comfortable:
TelehealthDr prioritizes your medical privacy with the best security measures:
TelehealthDr's sick certificate service offers significant cost benefits compared to traditional clinic visits:
Medicare rebates are available for eligible telehealth consultations, just like in-person visits, making the service even more affordable for many Australians.
Yes, sick certificates issued through TelehealthDr's telehealth service are absolutely legally valid in Australia.
The legal standing of sick certificates is primarily governed by the Fair Work Act's medical certificate policy, which does not specify a required method of consultation – only that the evidence must be sufficient to satisfy a reasonable person.
A certificate issued by a registered medical practitioner following a proper assessment meets this standard, regardless of whether the consultation occurred in person or via telehealth.
From a legal perspective, sick certificates issued through telehealth consultations have identical standing to those issued in person. This position has been reinforced through several key developments:
1. The Australian Medical Association (AMA) recognizes telehealth as a legitimate mode of healthcare delivery
2. Medicare provides rebates for telehealth consultations, acknowledging their validity
3. The Medical Board of Australia has established clear guidelines for telehealth practice
TelehealthDr's sick certificates are accepted by a wide range of employers across Australia, including:
Any employer who accepts a standard medical certificate should accept our telehealth certificates.
TelehealthDr operates in full compliance with all relevant Australian healthcare regulations:
Each consultation follows the same clinical standards as an in-person visit. Our doctors are required to:
