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Online Prescriptions Australia — Get an eScript From an AHPRA-Registered Doctor

Medically reviewed by Dr Faisal Khan — MBBS, FRACGP · AHPRA-registered · Last updated August 2026

Home Online Medical Prescription

  • Speak with an AHPRA-registered Australian doctor by video or phone, never a questionnaire alone.
  • If clinically appropriate, an eScript can be sent securely to your phone after your consultation.
  • From $49.99, appointments available 7 days a week, including evening and weekend times.
Video consultation with a TelehealthDr doctor
eScript Ready

AHPRA-registered doctors

Australian-registered medical practitioners only

Video or phone consultation

Real-time clinical assessment — not questionnaire-only

Individual clinical assessment

Every prescription request is assessed based on your health needs.

Secure eScript delivery

Sent electronically if prescribed, accepted by most community pharmacies.

7 days including after-hours

Extended hours Mon–Fri and weekends

Choose what fits your situation.


New prescription

Starting a medication you haven’t been prescribed before? Speak with a doctor about whether it’s right for you.

From $49.99

Repeat prescription

Already taking a medicine and need another script? A doctor will review whether continued prescribing is still appropriate and, if suitable, can issue a repeat prescription.

From $49.99

Not sure? Talk to a doctor

Taking several medications, managing an ongoing condition, or not certain what you need? A telehealth consultation is the right place to start.

From $49.99

Online prescription consultation

How online prescriptions work in Australia


Online prescriptions, sometimes called online scripts or eScripts, allow you to discuss a prescription request with an Australian-registered doctor by video or phone. The doctor reviews your health information and decides whether prescribing through telehealth is clinically appropriate. If a prescription is issued, it can be provided electronically as an eScript. TelehealthDr uses real-time doctor-patient consultations rather than questionnaire-only prescribing for new online prescription requests.

1

Choose your consultation type

Use the chooser above to select a new prescription, a repeat script, or a general consultation. If you're unsure which applies, the general consultation is the right starting point.

2

Complete a short health questionnaire

Before your consultation, you'll answer a few questions about your current health, symptoms, and any medications you're taking. This helps the doctor prepare and makes the consultation more efficient.

3

Speak with an AHPRA-registered doctor

Your doctor will assess your situation by video or phone a real clinical conversation, not a form. They’ll ask questions, review your history, and decide whether a prescription is clinically appropriate for you.

4

Receive your eScript or next-step guidance

If the doctor decides to prescribe, an eScript can be sent electronically by SMS or Email. You can present it to a pharmacy that supports electronic prescriptions. If prescribing is not appropriate, the doctor will explain why and recommend a suitable next step.

Is an online prescription suitable for me?


Telehealth can work well for some new and repeat prescription requests, but not every situation can be managed online. Suitability depends on your symptoms, health history, current medicines and whether the doctor can gather enough information remotely to make a safe clinical decision.

Telehealth may be suitable when

You want to discuss a repeat script for an existing medicine.

Your health needs can be assessed adequately by video or phone.

A physical examination is not required.

The doctor has enough relevant information to assess your request.

Your usual GP is unavailable and an online doctor is appropriate for the situation.

You may need in-person care when

Your symptoms are new, severe, complex or worsening.

A physical examination is needed.

Testing or regular monitoring may be required.

Your care is better managed by your usual GP or specialist.

The doctor cannot assess the issue safely through telehealth alone.

TelehealthDr is not an emergency service. If you have severe or life-threatening symptoms, call Triple Zero (000) or seek urgent medical care.

What Prescription Requests May Be Suitable for Telehealth?


Doctors can assess both new and repeat prescription requests during a telehealth consultation. Whether prescribing is appropriate depends on your individual health needs, medical history, current medicines and whether enough information can be obtained remotely to make a safe clinical decision.

When Telehealth Prescribing May Not Be Appropriate

Some prescription requests may not be suitable for one-off telehealth prescribing because they require closer monitoring, additional testing, ongoing medical management or an in-person assessment. In these situations, your regular GP or specialist may be the most appropriate person to manage your care. Learn more in the Medical Board of Australia’s telehealth guidelines.

What if a Prescription Is Not Suitable?

A telehealth appointment does not guarantee a prescription. If the doctor decides not to prescribe, they can explain why and recommend an appropriate next step, such as further testing, an in-person GP appointment or follow-up with your regular doctor or specialist.

How your eScript reaches you


eScript by SMS to your phone

If the doctor issues an electronic prescription, the eScript token can be sent to your mobile by SMS. Open the message and present the QR code or token to a pharmacy that supports electronic prescriptions.

eScript by email

Your electronic prescription may also be sent by Email. Open the secure token on your phone or another device and present it to the pharmacist when your prescription is dispensed.

Prescription Sent to a Pharmacy

Where supported, TelehealthDr may be able to send prescription information directly to a nominated pharmacy after your consultation. Ask the team if this option is available for your prescription.

A Medicare card is not the only way a patient can be identified for electronic prescribing. People with Medicare or DVA details generally already have an Individual Healthcare Identifier (IHI), and people without Medicare may be able to obtain an IHI through myGov.

How much does an online prescription cost?


A telehealth consultation for an online prescription at TelehealthDr starts from $49.99. This covers the doctor's consultation time; the cost of your medication is separate and paid at the pharmacy.

Most popular

Standard consultation

$49.99

Up to 10 minutes with an AHPRA-registered doctor for a standard new or repeat prescription discussion.

Extended consultation

Current fee shown when booking

For consultations that require additional time because of more complex health needs or multiple issues.

After-hours & weekends

Current fee shown when booking

Evening and weekend appointments are available. Check the current fee and appointment time during booking.

If TelehealthDr has genuinely changed policy and after-hours is now no surcharge, then update the FAQ and booking system as well.
Do not leave two different pricing policies on different pages.
TelehealthDr consultations are privately billed. Medicine and pharmacy costs are separate from the consultation fee.

Why Use TelehealthDr for Online Prescriptions?


Real Australian doctors

Speak with an AHPRA-registered Australian doctor through a real-time video or phone consultation.

Available When You Need It

Appointments are available seven days a week, including evening and weekend times. Check current availability when booking.

Your Health Stays Private

Consultations are confidential, and personal and health information is handled in accordance with TelehealthDr's privacy policy and applicable Australian privacy requirements.

No Travel, No Waiting Room

Speak with a doctor from home or another suitable private location without travelling to a clinic for the telehealth appointment.

Dr Faisal Khan

Medically reviewed by

Dr Faisal Khan

MBBS FRACGP AHPRA Registered

MBBS, FRACGP · AHPRA-registered General Practitioner
Last reviewed: August 2026

This page has been medically reviewed to support the accuracy of the general information about online prescriptions, telehealth consultations and electronic prescriptions. Every TelehealthDr prescription request is assessed individually by an Australian-registered doctor, and a prescription is issued only when clinically appropriate. The doctor may recommend further testing, an in-person assessment, regular GP follow-up or specialist care when telehealth is not suitable.

In an emergency, call 000.

Frequently asked questions about online prescriptions


How does the online prescription process work in Australia?

Choose the type of appointment you need, provide relevant health information and speak with an Australian-registered doctor by video or phone. The doctor will assess whether prescribing through telehealth is appropriate. If a prescription is issued, an eScript can be sent electronically by SMS or email.

Telehealth can be appropriate for some prescription requests when a doctor can complete an adequate clinical assessment remotely. If a physical examination, testing, monitoring or another form of care is needed, the doctor may recommend an in-person appointment instead.

The Medical Board says practitioners should continuously assess whether telehealth remains appropriate.

For some prescription requests, an in-person clinic visit may not be required. You still need an appropriate medical assessment, and TelehealthDr uses real-time video or phone consultations rather than questionnaire-only prescribing for new online requests.
Electronic prescribing is available in Australia as an alternative to paper prescriptions. An eScript is created through compliant prescribing systems and can be presented to a pharmacy that supports electronic prescriptions.
TelehealthDr's standard consultations currently start from $49.99. The consultation fee covers the doctor's appointment and clinical assessment. Medicine and pharmacy costs are separate, and after-hours or longer consultation fees should be checked when booking.
A Medicare card is not the only identifier associated with electronic prescribing. Medicare and DVA cardholders generally already have an Individual Healthcare Identifier (IHI), while people without Medicare may be able to obtain an IHI through myGov.
You can request the next available TelehealthDr appointment, but consultation availability varies with demand. A same-day appointment or prescription should not be assumed, and a prescription is only issued when the doctor decides it is clinically appropriate.
You can book an online appointment to discuss a repeat prescription. The doctor may review your current health, medicine use and whether continued prescribing remains appropriate before deciding whether another prescription can be issued.
TelehealthDr offers evening and weekend appointment availability. Check the booking system for current appointment times and fees. The same clinical assessment applies regardless of whether the consultation takes place during standard hours or after hours.
The doctor can explain why a prescription is not appropriate and recommend the next step. Depending on your circumstances, this may include testing, an in-person GP review, follow-up with your regular doctor or specialist care.
If you cannot find an eScript token or it does not arrive, first contact the original prescriber or the pharmacy involved in your prescription. Depending on the situation, the token may be recoverable, or the prescription may need further review.
An eScript contains the prescription information electronically rather than on a paper form. The patient usually receives a secure token by SMS or email and presents it to a pharmacy that supports electronic prescriptions. Both formats allow a pharmacist to access the prescription for dispensing.

Other telehealth services from TelehealthDr


Book your telehealth doctor appointment


Speak with an AHPRA-registered Australian doctor about a new or repeat prescription request. If prescribing is clinically appropriate, an eScript can be issued electronically after your consultation.

Or call 1300 998 808

For emergencies, call 000.

Our Partners


Book online (1300) 998-808