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Neck Pain

How Does Neck Pain Occur?


Neck pain is a common condition associated with severe pain in the neck, shoulders, and head region. The person has difficulty moving their head, sleeping in a certain posture, and sometimes numbness. People who do long shifts in front of laptops and computer screens often complain of neck pain because of sitting in the same posture for hours. Neck pain also arises due to certain social and environmental factors, stress and anxiety, and restlessness.

Usually, neck pain goes away within a few days of care such as medicines and physiotherapy. Mild to moderate neck pain can be treated at home with the suggestion of your health expert. They might suggest certain exercises, some painkillers to rub and massage, and some other coping ways. However, if the pain gets severe you’l need to speak to a specialized health expert like an orthopedic practitioner.

How can we help?


We offer:

  • Telehealth consultation with health experts, accessible from anywhere in Australia

  • A detailed assessment is needed to understand the symptoms and cause of neck pain, your medical and family history, and your lifestyle.

  • Trusted medical advice that is specific to your needs

  • Instant online prescription to get your treatment started right away

  • Online medical certificate for your condition

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Frequently Asked Questions


Some common causes of neck pain are poor posture, staying for too long in one position such as while using a computer, muscle weakness, injury, infection, or due to problems in the neck bone.

Reach out to your healthcare provider if your neck pain lasts longer than a week, gets worse, and affects your daily life. Moreover, you should also see your doctor if neck pain arises with fever, numbness, dizziness, or stomach problems.

The doctor will take your history of neck pain and may recommend tests like an x-ray, CT scan, or MRI to find out the root cause if you have chronic neck pain.

Keep the neck movement gentle, do exercise as per the advice of your doctor or physiotherapist along with the pain killer medications (if suggested), use soft and comfortable pillows, use ice packs if needed, and practice good posture while sitting or using screens.

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