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When life calls you to care for a loved one, the last thing you need is the added stress of visiting a doctor's office. Our Telehealth Carers Certificate service lets you obtain an official carer's leave certificate without leaving home, because your focus should be on providing care, not navigating waiting rooms.
Simply book an appointment, consult with an AHPRA-certified doctor via video call, and receive your carer's leave certificate electronically all without stepping outside your door.
Request same day Carers certificate online for work, schools or universities approved by an AHPRA-registered doctor in Australia.
Get a multi-day medical certificate online through a telehealth consultation with an Australian-registered GP. Please note, our certificates cover up to a maximum of 3 days we do not issue certificates exceeding this duration.
A carer's certificate is an official medical document that validates your need to take time off work to care for an immediate family member or household member who requires support due to illness, injury, or an unexpected emergency. This documentation is recognized under the National Employment Standards as legitimate proof for entitled employees to access their sick and carer's leave entitlements.
The certificate serves as verification to your employer that your absence is necessary and justified under Australia's workplace regulations. Telehealth Dr provides legally valid carer's certificates that meet all requirements for employer submission, ensuring your carer's leave is properly documented. If you're the one unwell and unable to work, you may require a doctor-issued sick certificate for personal medical leave instead.
There are numerous situations where caring responsibilities may require you to take time away from work:
Under the National Employment Standards, full-time and part-time employees are entitled to paid sick and carer's leave, while casual employees may access unpaid carer's leave. However, most employers require official documentation to approve this leave that's where a carer's certificate becomes essential.Telehealth Dr also provides a full range of online medical certificates to meet different workplace requirements.
Without proper documentation, you risk having your leave request denied or classified as unauthorized absence, potentially affecting your employment record and financial stability during an already challenging time.
Visit our secure online booking system and select an appointment time that works for you.
Your doctor will review your request and may contact you for a brief follow-up.
If approved, your certificate will be sent to your phone via SMS and email.
Some employees worry that digitally obtained certificates may not be accepted by their employers. Rest assured, carer's certificates issued by Telehealth Dr:
Our certificates are widely accepted across Australian workplaces, with thousands of employees successfully using our documentation to access their entitled leave benefits.
When you need time off to care for someone, a medical certificate for carer's leave validates your absence by confirming:
Under the Fair Work Act, employees are entitled to use their personal leave entitlements (also known as sick leave) to provide care for family or household members. For full-time employees, this typically amounts to 10 days of paid sick and carer's leave per year, while part-time employees receive a pro-rata amount.
It's important to note that while the certificate confirms the need for care, it respects confidentiality by not disclosing specific medical details of the person being cared for without appropriate consent.
Our single-day certificate is ideal for short-term caring situations, such as:
This certificate confirms your need to be absent from work for a specified day to fulfill necessary caring responsibilities.
For situations requiring extended support, our multi-day certificates provide documentation for:
These certificates can be issued for appropriate durations based on the doctor's assessment of the care recipient's needs. Please note, our certificates cover up to a maximum of 3 days and we do not issue certificates exceeding this duration.
Our service is accessible 24/7 from anywhere in Australia, allowing you to:
We understand that time matters when you're caring for someone, which is why we offer:
Our transparent pricing structure ensures you know exactly what to expect:
We take your privacy seriously through:
Don't let administrative barriers add to your caregiving stress. Access the carer's leave certificate you need quickly and conveniently through Telehealth Dr.
Click the "Book Appointment" button to begin the simple process and secure your carer's leave certificate within minutes. Our team of qualified Australian doctors is ready to assist you in documenting your caregiving responsibilities properly, ensuring you can focus on what matters most—providing care to your loved one.
For any questions about our career’s certificate service, contact our support team who are available to guide you through the process.
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Australian law allows employees to use their paid carer’s leave to support immediate family or household members during health-related issues, and a valid certificate provides the necessary proof for employers.
