Access personalised Mental
health-care plans online

Get personalised care from the comfort of your home.

Monday, Friday: 7am - 12 midnight

Sat, Sun: 9am - 12 midnight | From $49.99
Real Australian Doctors

Australian-registered, licensed, registered and fully-insured doctors

Wherever you are

Pick up from over 2,500 pharmacies or home delivery

Range of Medications

Scripts for over 100 common medications

Secure

Your data is held in our encrypted cloud storage database on Australian shores

Quality, professional health-care online


Looking after your health is one of the most important things you can do to lead a happy, healthy life. Getting the right support and care plan early is critical.

We make accessing a GP consultation for Health-care Plan convenient with a medicare rebated 20-minute video consultation.
Our doctors are available from anywhere in Australia from 6am to midnight, seven days a week.

A GP consultation for Health-care Plan includes a Medicare rebate for eligible Medicare card holders.

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What is a Health-care Plan?


A Mental Health Care Plan:

Is devised by a GP via a 20-minute video consultation.

Identifies strategies to support your mental health.

Allows people with a Medicare card to claim rebates for up to 10 sessions with a mental health professional each year.

Who can get a Mental Health Care Plan?


To access the consultation with Medicare rebate for a Mental Health Care Plan you need to have a valid Medicare card.

You can only get a new Mental Health Care Plan every 12 months and a review every three months.

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How do I get a Mental Health Care Plan?


Our team of Australian-registered GPs can help eligible patients access a Mental Health Care Plan.

The doctor will ask you a series of questions, fill in the plan and you will set goals together. This will be done via a 20-minute video consultation so please make sure you have video capability operating on your phone or computer.

The doctor can refer you to a psychologist for your Medicare-rebated support sessions via our partner My Mirror or you can choose your own mental health professional.

Our Process


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Would you like to speak to a psychologist?


A Mental Health Care Plan:

Is devised by a GP via a 20-minute video consultation

Identifies strategies to support your mental health

Allows people with a Medicare card to claim rebates for up to 10 sessions with a mental health professional each year.

Reliable care from qualified medical experts


Real Australian Doctors

Australian-registered, licensed, registered and fully-insured doctors.

Wherever you are

Pick up from over 2,500 pharmacies or home delivery.

Range of Medications

Scripts for over 100 common medications.

Secure

Your data is held in our encrypted cloud storage database on Australian shores.

Convenient Access

Easily accessible services available round the clock.

Affordable Prices

Affordable healthcare solutions tailored to your needs.

Frequently Asked Questions


Can Telehealth Follow My Pathology, Imaging, Specialist Referrals Or Results?
As we are not your regular doctor, we cannot follow up mentioned services. We will endeavor to copy it to your regular doctor if you provide the name, and we will not take any responsibility for a recall regarding mentioned services. You must follow up with your doctor for ongoing management. We can give you results if you need to have a copy for further follow-up, but that will attract another consultation which will not include any further treatment plans.
We accept all standard payment methods in Australia including Credit cards as well
We won’t use your Medicare card for any billing, but it is a law in Australia to have a Medicare card for any prescription sent by escript. If you don’t have a Medicare card, we will send the prescription straight to the pharmacy, or if you are a student, you can provide your HI number.
Students cannot claim any rebate because this is purely a private service.
Due to Medicare rules and the service doesn’t relate to Medicare. Mental health plans or any care plans can’t be offered on our telehealth services.

Our Partners